Caring for patients is what we do. Patient experience is important because treating patients well is the right thing to do. It is also important because positive patient experience is associated with better health outcomes. This discussion will provide insight into the work we are all doing to treat patients well, ensure each patient has a good experience and we are fulling our promise of “safe, high-quality, patient-centered care delivered by a highly engaged team.”

Pauline Wilson, MBA

AVP Patient Relationship Solutions, Revenue Management

AMSURG

Pauline Wilson has over 10 years’ experience in patient engagement and patient experience. Pauline has a background in Accounting as well as years of experience in managing healthcare business offices. Pauline has been with AMSURG for 19 years. 

Key:

Complete
Failed
Available
Locked
Patient Experience
04/21/2021 at 3:10 PM (EDT)  |  Recorded On: 04/23/2021
04/21/2021 at 3:10 PM (EDT)  |  Recorded On: 04/23/2021
Session Evaluation
1 Question
CEU Credit & Certificate
0.50 CEU credits  |  Certificate available
0.50 CEU credits  |  Certificate available